eu-supply.com

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FREQUENTLY ASKED QUESTIONS


	What equipment or software do I need to participate?
	Confidentiality & Neutrality?
	Security? (IT Person)
	Security? (Non-IT Person)
	How do buyers account for differences between offers during Online Bidding?

What equipment or software do I need to participate?
No investment in special hardware or software is needed, connection and access to eu-supply.com is made using a PC or Apple MAC with an Internet connection and standard web-browser (Microsoft Internet Explorer or Netscape v 4.8 or above).

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Confidentiality & Neutrality?
eu-supply.com is an independent company Our neutral role enables us to ensure confidentiality of customer information, both buyer and suppliers/installers, at all times.

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Security? (IT Person)
We take strict security measures to protect information and provide a private, secure Web environment for our users. Secure Socket Layer (SSL) technology is used to provide strong encryption to all digital information as it crosses the Internet and supports up to 128-bit encryption, depending on your browser's capabilities.

We maintain high performance as well as highly reliable, secure access to data regardless of the user's location. Our systems are co-located at an enterprise quality service provider with all of the resources required to support large-scale applications. The data centres are guarded and under video surveillance on a 24/7 basis to ensure maximum access control and data protection.

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Security? (Non-IT Person)
We take strict security measures to protect information and provide a private, secure Web environment for our users. World class security technology is used to provide strong encryption to all digital information as it crosses the Internet.

We maintain highly reliable, secure access to data regardless of the user's location. Our systems are co-located at an enterprise quality service provider with all of the resources required to support large-scale applications. The data centres are guarded and under video surveillance on a 24/7 basis to ensure maximum access control and data protection.

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How do buyers account for differences between offers during Online Bidding?
The buyer takes all the relevant company and product factors into consideration when buying through Online Bidding. They can set adjustment factors, as percentages and/or lump sums, to account for differences between offers such as payment terms, product quality, delivery and past trading relationships. Bids placed by competitors are displayed with the adjustment factors included to create a ‘level playing field’ for all of the bidders.

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